FREQUENTLY ASKED QUESTIONS

If you have a question that isn’t answered here, don’t hesitate to email us at info@baysports.ie for help or please feel free to contact us online!

What do I need to bring with me to Baysports Waterpark Athlone?

A towel, swimwear, a wetsuit if you have one (rental is included in the price ) and socks are needed for the main & junior waterpark.

Do I have to be able to swim?

A minimum level of comfort and mobility in the water is required to go on the waterpark, as it is a water based activity. Wetsuits and Lifejackets are mandatory and included in the entry price. This safety equipment will ensure your flotation at all times. Younger members can use the junior park to build up a bit of confidence.

Do you have shop/café?

Our food truck provides delicious hot food. Teas, coffees, ice-creams and other snacks are also available at the Baycafé.

How long is our time on the waterpark?

You get an full hour on the waterpark. We allow guests on in 15-minute intervals.

What time do I arrive if I have booked online?

You need to arrive at reception 30 minutes prior to your booked slot. The time spent in total is about 2 hours from arrival to departure for waterpark users. This includes changing, safety briefing, 1 full hour on the waterpark, showers, changing and leaving.

Are the wetsuits / buoyancy aids / wristbands really compulsory?

100% Yes! The wetsuits increase the time you can spend in the water. Buoyancy aids are given to all participants of the park when they are on the water. Your wristband is your participant ticket to the activity you are doing.

I have my own wetsuit / “shortie”, may I use it?

Yes no problem!

Are there any changing rooms?

Yes. We have changing marquees, hot showers and toilet facilities on site.

Must children be accompanied by an adult?

Children aged 6 to 10 years (inclusive) must be accompanied by an adult, or someone who is at least 16 years of age. Please note, all guests who have any additional needs may also require an adult to accompany them. Ideally we recommend that an adult be responsible for no more than 3 children however this depends on many factors including ages of children, confidence in water etc.

How would I know if the waterpark is closed?

We place an ADVISORY NOTICE on Facebook/Instagram, as well as our home page as soon as we know it is necessary to close part or all of the Waterpark. Please phone ahead if you have any doubts.

Can I watch from the shore?

We have a large seating area for visitors to the site. You can bring as many non-participating guests as you wish!

What is the minimum age allowed on the waterpark?

The minimum age on the main waterpark is 6 years of age. Children aged 6 to 10 years (inclusive) must be accompanied by an adult, or someone who is at least 16 years of age. We have a Junior waterpark for children aged 2-6 year olds.

Can I wear jewellery / glasses onto the waterpark?

No. Please remove all studs, earrings and rings. Glasses may be worn, but please secure them with a band / string. We cannot accept any responsibility for losses or damage to any private property, and anything dropped in the water may well be lost to the elements. We also accept no liability for any injuries caused to you as a result of wearing jewellery/ glasses etc on the waterpark.

Can I take a waterproof camera onto the waterpark?

Yes. However, if you take a camera onto the waterpark, it is at your own risk. We accept no responsibility for any lost or damaged equipment.

Is the waterpark suitable for adults?

Yes. Some parts of the waterpark are more suitable for children and other parts are more suitable for adults but everyone will have fun.

How do I get out to the waterpark?

The waterpark is approximately 50 meters from shore and all participants must swim from the jetty.

Can I stay on the waterpark for longer than an hour?

Admission is for an hour only. An hour on the waterpark is quite challenging and tiring, however, if you wish to do a second hour you must come off and rest for at least 30 minutes and then check in for your new admission.

Can I leave before my hour is up?

Yes, but you must inform the lifeguard and duty and you may not be able to return to the waterpark once you have left.

Where can I store my possessions?

We have a supervised cloak room service, which you can avail of when checking in. The cost for the cloakroom is €2 per box which holds approximately 2 backpacks or 1 gear bag.

Is the site mobility impaired friendly?

YES. We have disabled toilets on-site, and guide / assistance dogs are welcome. We welcome guests of all abilities, and if you require specific information, please feel free to contact us.

Can I bring my own food and drink?

Only food purchased on site can be consumed, picnics and BBQ’s are prohibited. Please respect the environment and leave our facilities as you found them. We have several bins placed in the spectator areas.

Is there a car park onsite?

There is a free public car park within 100m of our entrance.

Does the weather impact on the waterpark?

For safety reasons winds and electrical storms can cause us to close part or all of the waterpark but. Slides may also be closed for maintenance from time to time.
Our Facebook page and our homepage list any weather warnings we may have for the day.

What are your opening times?

May & June 2024: We are open Saturday & Sunday’s from 11:00 -15:00.
July & August 2024: Monday – Sunday 10:00 – 16:00
September 2024: Saturdays & Sundays – 12:00 – 14:00

How can we find you?

You can go to our directions page, but here is a quick overview. From the M6, take exit 12. Turn left onto N61.Travel 3.7km and turn right towards Hodson Bay. We are just beyond the Hodson Bay Hotel, on the right-hand side. From Roscommon, take the next left after Kiltoom village towards Hodson Bay. We are just beyond the Hodson Bay Hotel, on the right-hand side.

Our Eircode is – N37KH72

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