FREQUENTLY ASKED QUESTIONS
If you have a question that isn’t answered here, don’t hesitate to email us at info@baysports.ie for help or please feel free to contact us online!
A towel, swimwear, a wetsuit if you have one (rental is included in the price ) and socks are needed for the main & junior waterpark.
A minimum level of comfort and mobility in the water is required to go on the waterpark, as it is a water based activity. Wetsuits and Lifejackets are mandatory and included in the entry price. This safety equipment will ensure your flotation at all times. Younger members can use the junior park to build up a bit of confidence.
Our food truck provides delicious hot food. Teas, coffees, ice-creams and other snacks are also available at the Baycafé.
You get an full hour on the waterpark. We allow guests on in 15-minute intervals.
You need to arrive at reception 30 minutes prior to your booked slot. The time spent in total is about 2 hours from arrival to departure for waterpark users. This includes changing, safety briefing, 1 full hour on the waterpark, showers, changing and leaving.
100% Yes! The wetsuits increase the time you can spend in the water. Buoyancy aids are given to all participants of the park when they are on the water. Your wristband is your participant ticket to the activity you are doing.
Yes no problem!
Yes. We have changing marquees, hot showers and toilet facilities on site.
Children aged 6 to 10 years (inclusive) must be accompanied by an adult, or someone who is at least 16 years of age. Please note, all guests who have any additional needs may also require an adult to accompany them. Ideally we recommend that an adult be responsible for no more than 3 children however this depends on many factors including ages of children, confidence in water etc.
We place an ADVISORY NOTICE on Facebook/Instagram, as well as our home page as soon as we know it is necessary to close part or all of the Waterpark. Please phone ahead if you have any doubts.
We have a large seating area for visitors to the site. You can bring as many non-participating guests as you wish!
The minimum age on the main waterpark is 6 years of age. Children aged 6 to 10 years (inclusive) must be accompanied by an adult, or someone who is at least 16 years of age. We have a Junior waterpark for children aged 2-6 year olds.
No. Please remove all studs, earrings and rings. Glasses may be worn, but please secure them with a band / string. We cannot accept any responsibility for losses or damage to any private property, and anything dropped in the water may well be lost to the elements. We also accept no liability for any injuries caused to you as a result of wearing jewellery/ glasses etc on the waterpark.
Yes. However, if you take a camera onto the waterpark, it is at your own risk. We accept no responsibility for any lost or damaged equipment.
Yes. Some parts of the waterpark are more suitable for children and other parts are more suitable for adults but everyone will have fun.
The waterpark is approximately 50 meters from shore and all participants must swim from the jetty.
Admission is for an hour only. An hour on the waterpark is quite challenging and tiring, however, if you wish to do a second hour you must come off and rest for at least 30 minutes and then check in for your new admission.
Yes, but you must inform the lifeguard and duty and you may not be able to return to the waterpark once you have left.
We have a supervised cloak room service, which you can avail of when checking in. The cost for the cloakroom is €2 per box which holds approximately 2 backpacks or 1 gear bag.
YES. We have disabled toilets on-site, and guide / assistance dogs are welcome. We welcome guests of all abilities, and if you require specific information, please feel free to contact us.
Only food purchased on site can be consumed, picnics and BBQ’s are prohibited. Please respect the environment and leave our facilities as you found them. We have several bins placed in the spectator areas.
There is a free public car park within 100m of our entrance.
For safety reasons winds and electrical storms can cause us to close part or all of the waterpark but. Slides may also be closed for maintenance from time to time.
Our Facebook page and our homepage list any weather warnings we may have for the day.
May & June 2024: We are open Saturday & Sunday’s from 11:00 -15:00.
July & August 2024: Monday – Sunday 10:00 – 16:00
September 2024: Saturdays & Sundays – 12:00 – 14:00
You can go to our directions page, but here is a quick overview. From the M6, take exit 12. Turn left onto N61.Travel 3.7km and turn right towards Hodson Bay. We are just beyond the Hodson Bay Hotel, on the right-hand side. From Roscommon, take the next left after Kiltoom village towards Hodson Bay. We are just beyond the Hodson Bay Hotel, on the right-hand side.
Our Eircode is – N37KH72